Urgent Care Services

NHS 111

NHS 111 is available by telephone simply by dialing 111, 24-hours-a-day, seven days a week. Calls are free from landlines and mobile phones.

111 lines are staffed by fully trained advisers, supported by experienced nurses. They will ask about your symptoms before directing you to the best local healthcare service to help you.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

• You need medical help fast but it's not a 999 emergency.
• You think you need to go to A&E or need another NHS urgent care service.
• You don't know who to call or you don't have a GP to call.
• You need health information or reassurance about what to do next.